Once you have placed an order, you should not change your billing or shipping address information. If you want to make a change, please contact our Customer Service Department at contact@zebracus.com as soon as possible during the order processing stage to indicate your request. If the package has not been dispatched yet, we will be able to ship to the new address. However, if the package has already been shipped, then the shipping information will not be able to be changed while the package is in transit.

Once your payment has been received, we will send you a notification email to inform you about the order.

Yes. Once we have received an order and payment has been cleared, the invoice will be sent to you via email.

Yes we can send your order to a different address.

All orders are processed within 1 to 2 business days. Once shipped, delivery takes 5 to 10 business days within the UK. Shipping is free on all UK orders.

We accept VISA, Mastercard, American Express, Discover Card and Paypal.

Yes! We offer a 30-day money-back guarantee. Items must be returned unused and in original packaging. Email us at contact@zebracus.com to request a return.

Not at the moment. We currently only ship within the UK.

Absolutely. All transactions are encrypted and processed securely through Stripe. We do not store any payment details on our servers.

We are based inLondon, United Kingdom:
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ

Email us at contact@zebracus.com. We typically respond within 1–2 business days.